The Management of Consumer Credit

Theory and Practice

Gebonden Engels 2008 9780230013513
Verwachte levertijd ongeveer 9 werkdagen

Samenvatting

Consumer credit is an integral part of many western societies. This book provides a comprehensive view of how credit-granting institutions operate and discusses the relationship between the strategic objectives set by senior management and the operational strategies employed by credit professionals working at the coal face of credit provision.

Specificaties

ISBN13:9780230013513
Taal:Engels
Bindwijze:gebonden
Uitgever:Palgrave Macmillan UK

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Inhoudsopgave

Consumer Credit Management: An Introduction Organizational Matters Marketing Predicting Consumer Behaviour Customer Acquisition Customer Management Collections (Early Stage Delinquency) Debt Recovery (Late Stage Delinquency) Fraud Provision, Capital Requirements and Basel II Appendices Bibliography

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        The Management of Consumer Credit