Success by Ten – George Russell′s Top Ten Elements to Building a Billion–Dollar Business

Acknowledgment.
<p>Introduction.</p>
<p>Chapter 1 Non–Negotiable Integrity.</p>
<p>Building Character.</p>
<p>Reach for the Summit.</p>
<p>Our Business is Based on Trust.</p>
<p>Integrity is More Important than the Bottom Line.</p>
<p>Do the Right Thing.</p>
<p>Integrity Cannot Be Negotiable.</p>
<p>Chapter 2 Persistence, Patience, and Cold Calls.</p>
<p>Early Days at Frank Russell Company.</p>
<p>Building a Retail Sales Operation.</p>
<p>Harvard to the Rescue.</p>
<p>The Cold Call.</p>
<p>Paul Kaltinick s Perspective.</p>
<p>A Unique Selling Proposition.</p>
<p>Evolving the Business Model.</p>
<p>Compensation.</p>
<p>Top 40 Hits: 1970 1974.</p>
<p>Minimal Debt; Reinvest.</p>
<p>Notes.</p>
<p>Chapter 3 Hire People Smarter Than You Are.</p>
<p>The Need for Innovation in Pension Fund Management.</p>
<p>Peter Dietz and His Method of Performance Measurement.</p>
<p>Helane Grill, Madelyn Smith, and Joan Sobba The Three Musketeers of Manager Research.</p>
<p>Creating a Universe.</p>
<p>A New Process for a New Industry.</p>
<p>Madelyn Smith Shows Her Style.</p>
<p>Russ Fogler Pioneer of Asset Allocation.</p>
<p>Duncan Smith Asks the Tough Questions and Answers Them.</p>
<p>Don Ezra Defines the Right Way to Be a Fiduciary.</p>
<p>The Best Investment I Ever Made.</p>
<p>Notes.</p>
<p>Chapter 4 Be Creative.</p>
<p>The Treasurer s Club: They re Not Laughing Anymore.</p>
<p>Blake Eagle Puts Real Estate on the Map.</p>
<p>London Calling.</p>
<p>Our Battle to Exceed Client Expectations.</p>
<p>A Funny Thing Happened on May 1, 1980.</p>
<p>The Only Difference is the Zeros.</p>
<p>Making It Fly.</p>
<p>FRTC s All–Stars.</p>
<p>From Wall Street to Main Street.</p>
<p>Concentric Circles.</p>
<p>Chapter 5 Work Hard.</p>
<p>Setting the Tone.</p>
<p>The 120 Percent People.</p>
<p>Work is Only a Means to an End.</p>
<p>Incentives that Worked.</p>
<p>Growth and Change.</p>
<p>Chapter 6 Share Credit.</p>
<p>Getting Rid of Titles.</p>
<p>Stars of the Investment Industry.</p>
<p>The A Team.</p>
<p>Our Biggest Mistake.</p>
<p>Plenty to Celebrate.</p>
<p>Sharing Credit Globally.</p>
<p>Sharing Ownership.</p>
<p>Chapter 7 Recognize Luck.</p>
<p>Are You a Decision Maker?</p>
<p>The Decision Factory.</p>
<p>Decision Triggers.</p>
<p>Kelly Haughton Builds a Better Benchmark.</p>
<p>GM Starts with a Clean Slate.</p>
<p>Crossing the Threshold.</p>
<p>Testing the Concept.</p>
<p>How Much is Luck and How Much is Skill?</p>
<p>A Grammatical Postscript.</p>
<p>Note.</p>
<p>Chapter 8 Plan Transitions.</p>
<p>Hire and Train Your Replacement.</p>
<p>The Apprenticeship of Michael Phillips.</p>
<p>Mike Takes the Helm.</p>
<p>Continuity of Culture.</p>
<p>Selling the Company.</p>
<p>Closing the Deal Complementary Skills.</p>
<p>Moving Forward.</p>
<p>Chapter 9 Take Risks.</p>
<p>New Opportunities.</p>
<p>The Inspiration of John Mroz.</p>
<p>The Opportunity of a Lifetime.</p>
<p>Access Matters.</p>
<p>Russell s Venture in Alternative Investing.</p>
<p>Asset Allocation is Rocket Science.</p>
<p>The Final Frontier?</p>
<p>Chapter 10 Have Fun.</p>
<p>Fun in the Himalayas.</p>
<p>The Russell Sabbatical Program.</p>
<p>Fun at Work.</p>
<p>Transition to Philanthropy.</p>
<p>New Adventures: Russian Puppets and Nuclear Waste.</p>
<p>EastWest Institute.</p>
<p>The National Bureau of Asian Research.</p>
<p>The Pacific Health Summit.</p>
<p>The Business Humanitarian Forum.</p>
<p>One Nation Brings Together Americans of Different Faiths.</p>
<p>A Child s Right.</p>
<p>Note.</p>
<p>About the Authors.</p>
<p>Index.</p>