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This useful guide concisely communicates ten practical statistical methods that are widely applicable to research, product design, process design, validation, manufacturing, and continuous improvement in many different industries. Meer
This book presents a comprehensive but concise introduction to both the strategic and the operational aspects of marketing and provides the reader with a thorough understanding of the key principles. Meer
The planning and control of the production process represents a fundamental part of modern manufacturing technology. This book provides an essential introduction to the basic principles involved and is specially written for BTEC HNC/D programmes in mechanical and production engineering. Meer
Quality management has received much attention in recent years, not least in the construction industry. This book provides a description of the techniques of quality management and how they are implemented, regardless of the context. Meer
Most of the schemes to assist the unemployed to set-up in business for themselves require applicants to contribute towards the start-up capital. Yet many people thrown out of work by the recession are not in a position to do so. Meer
ISO 9000 authority, Greg Hutchins, presents a comprehensive resource that will assist anyone seeking information and updates on ISO standards. The workbook outlines a proven approach to developing and maintaining quality systems documentation. Meer
Regardless of its size or nature, every industry generates waste and is responsible for imple–menting the practices of pollution prevention and waste minimization in its day–to–day operations. Meer
This book is a novel treatment of Operations Management. It takes a fresh insight to this increasingly important topic, exploring fundamental principles equally applicable to service and manufacturing situations. Meer
Information Systems: A Business Approach 3rd edition is a new, expanded edition of this well–regarded Australian text for students studying information systems with an integrated approach. Meer
With the current changes driven by the expansion of the World Wide Web, this book uses a different approach from other books on the market: it applies ontologies to electronically available information to improve the quality of knowledge management in large and distributed organizations. Meer
A comprehensive treatment on the use of quantitative modeling for decision making and best practices in the service industries
Making up a significant part of the world economy, the service sector is a rapidly evolving field that is relied on to dictate the public′s satisfaction and success in various areas of everyday life, from banking and communications to education and healthcare. Meer
"A thoughtful, complete, and very readable approach to robust engineering. It presents insights that correlate with those learned at Ford while developing and executing Design for Six Sigma. Meer
The answer is root cause analysis, a process that allows you to find the cause of single events/problems in the workplace. The Root Cause Analysis Handbook presents a walkthrough example that illustrates the method and shows how to implement it. Meer
The benefits include: cost reduction; increased productivity; improved safety; higher morale; and the ability to meet the changing expectations of your customers. Meer
Understanding and improving your organization's business processes is vital in today's economy. Using non-technical language, this book describes the importance of these processes and the internal and external forces that shape them. Meer
Looking at the operations of an organization, this book examines the different types of organization in both the public and private sectors. It then considers the internal relationships between operations, marketing, personnel and other functions within organizations. Meer
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