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The ArchiMate® Specification, an Open Group Standard, defines an open and independent modeling language for Enterprise Architecture that is supported by different tool vendors and consulting firms. Meer
This is the official Open Group Pocket Guide for TOGAF Version 9.2 and is published in hard copy and electronic format by Van Haren Publishing on behalf of The Open Group. Meer
This pocket guide will introduce you to VeriSM key concepts and the VeriSM model and help you to understand how they can apply in your organization.
VeriSM is an approach that offers value-driven, evolving, responsive, and integrated service management. Meer
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO 20000. It brings ISO 20000 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read Pocket Guide:
it promote the awareness and the acceptability of ISO 20000 as a valid standard for IT Services organisations;
it supports ISO 20000 training and certification;
it is a quick reference to the core content of ISO 20000, for practitioners. Meer
Last year Gartner identified the 10 major forces that are actively reshaping the future of IT services and the outsourcing market*. Amongst the much hyped Cloud, Security and Consumerization were included the Value Chain and Componentization -- items that don't get so much Press hype but, according to Gartner, are fundamental forces that should be addressed. Meer
This title supports the Sourcing Governance Foundation Qualification. SGF Qualification also qualifies an individual for COS-FP certification from IAOP®. Meer
In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on the topic of ITIL. Meer
This title is the sister book to the global best-seller Metrics for IT Service Management. Taking the basics steps described there, this new title describes the context within the ITIL 2011 Lifecycle approach. Meer
This book is a revised edition of the best selling title Implementing IT Governance (ISBN 978 90 8753 119 5).
In all enterprises around the world, the issues, opportunities and challenges of aligning IT more closely with the organization and effectively governing an organization’s IT investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management. Meer
This title is a Study Guide for the IT4IT Foundation Certification examination. It gives an overview of every learning objective for the IT4IT Foundation certification syllabus and in-depth coverage on preparing and taking the IT4IT Part 1 Examination. Meer
This book helps people prepare for the ITIL® 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and specifies the terms and definitions required. Meer
This title is a Study Guide for TOGAF® 9 Foundation. It gives an overview of every learning objective for the TOGAF 9 Foundation Syllabus and in-depth coverage on preparing and taking the TOGAF 9 Part 1 Examination. Meer
This Management Guide provides guidance on why a technology provider should use the Open Trusted Technology Provider Standard (O-TTPS) - Mitigating the Risk of Tainted and Counterfeit Products (approved by ISO/IEC as ISO/IEC 20243:2015) and why they should consider certification to publicly register their conformance to the standard. Meer
This Pocket Guide provides a concise introduction to the IT4IT™ Reference
Architecture, Version 2.1, an Open Group Standard. The IT4IT standard provides a
vendor-neutral, technology-agnostic, and industry-agnostic reference architecture for
managing the business of IT, enabling insight for continuous improvement. Meer
This title is a Study Guide for the IT4IT Foundation Certification examination. It gives an overview of every learning objective for the IT4IT Foundation certification syllabus and in-depth coverage on preparing and taking the IT4IT Part 1 Examination. Meer
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