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This classic text has now been completely revised and updated, making it an ideal introductory course in reliability for a wide range of engineering qualifications, including City & Guilds 8030 and HNC/Ds. Meer
Learn how to take your company to the next level of growth through the stories of over 500 successful entrepreneurs. Developed by the Kauffman Center for Entrepreneurial Leadership, this flagship book introduces a new series on managing growth. Meer
Environmental issues continue to burden governments and economies throughout the post-communist countries of Central and Eastern Europe and the newly independent states of the former Soviet Union. Meer
Over fifteen years ago Richard Koch introduced the world to the 80/20 Principle. Now he shows managers how to use the Principle to achieve exceptional results at work - without stress or long hours. Meer
Unlike most books on this subject, Productive Safety Management, described in this book, integrates occupational health and safety, human resource management, environmental management, and engineering to provide a whole-business approach to effective safety management. Meer
Offers detailed case studies that demonstrate the crucial strategic issues facing nonprofit governing boards and offers board members new methods for dealing with them. Meer
Offers a thoughtful critique of the roots of management education and argues that institutions of higher learning must teach managers how to integrate the discipline of learning into their very being. Meer
The most helpful blAnd of theory and nuts–and–bolts practice I′ve seen.
?William E. Cameron, director, Philadelphia YMCA Management Resource Center
Brings together in one volume the best concepts and methods to attract and satisfy customers, communicate an organization′s message distinctly and effectively, and solve membership and program enrollment and retention problems. Meer
The definitive guide to successful corporate transformation
?The framework Bob Miles illustrates in his new book has been the key tool Symantec has used to start the shift from being a technology–driven to a customer–driven company. Meer
A Strategic Boot Camp for Leadership Development "David Dotlich has worked with top management of the best companies to deliver Action Learning programs for over fifteen years. Meer
Learn how you can harness your inner spirit to help yourself and those around you approach work with a renewed sense of purpose and satisfaction. In this book, Moxley shows how spirit can spawn a more vital and vibrant kind of leadership–one that, in turn, promotes the creativity, vitality, and well–being of others. Meer
'Hospitality Retail Management' provides students and managers with a practical guide to managing units in hospitality retail organizations.
Customers rely on a particular chain of hotels, restaurants or pubs to provide the same level of service and environment across the board. Meer
Contains twenty-three stories that show how leaders deal with people, complex issues, and tough decisions. Some of the stories are sad, others uplifting, and some are funny. Meer
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