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Written as a tool for both researchers and communication managers, the
Handbook of Crisis Communication is a comprehensive examination of the latest research, methods, and critical issues in crisis communication. Meer
Today’s consumers are more knowledgeable, networked, and vocal. For them consumption is not merely an act of buying products and services, but an expression of their creative potential. Meer
"ITIL® 2011 At a Glance" is an important update to the internationally-recognized ITIL® best practices for IT Service Management. "ITIL® 2011 At a Glance" provides graphical and textual memory joggers for the primary concepts of those best practices. Meer
(R)Evolution studies the adaptation of industrial organisations to the dynamics of the environment by drawing an analogy with evolutionary biology, by extensively studying literature in management science, and by case studies. Meer
It is well known that fluorescent light bulbs and consumer appliances such as televisions, computers, and monitors contain mercury, dangerous chemicals, and other harmful components. Meer
Providing a systematic and comprehensive treatment of recent developments in efficiency analysis, this readable book makes available an intuitive yet rigorous presentation of advanced nonparametric and robust methods. Meer
This third edition of the classic textbook in Optimization has been fully revised and updated. It comprehensively covers modern theoretical insights in this crucial computing area, and will be required reading for analysts and operations researchers in a variety of fields. Meer
Provides a framework for building a business case. This book helps you learn how to: define the opportunity you want to address in your business case; identify and analyze a range of alternatives; recommend one option and assess its risks; create a high-level implementation plan for your proposed alternative; and, more. Meer
Behaviour at work can no longer be stereotyped as global or local – modern or traditional – with very little in-between. Instead work behaviour is a complex interplay between Global and Local values. Meer
Especially effective in dynamic and highly competitive environments, the Amoeba Management System has received attention from the Harvard Business Review and has already been successfully adopted at more than 400 companies around the world. Meer
As corporations and governments become more litigious and risk averse, international risk management becomes more complex. Corporate Security in the Asia-Pacific Region: Crisis, Crime, Fraud, and Misconduct examines real cases of corporate crisis, crime, fraud, and other misconduct that corporate security professionals need to be aware of to effectively protect people, operations, and assets within the region. Meer
In today's retail environment, characterized by product proliferation, price competition, expectations of service quality, and advances in technology, many organizations are struggling to maintain profitability. Meer
Telecommunications will face a tremendous challenge in the coming years to be able to design, architect, and manage networks in such a rapidly evolving industry. Meer
Information Technology and Product Development: A Research Agenda presents important new research from varied disciplines aimed at developing new theoretical concepts and insights on the application of IT in product and service innovation. Meer
Designing Stress Resistant Organizations demonstrates, in a persuasive way, how computational organization theory can be applied to advance the field of management with its successful integration of theory and practice. Meer
An adversary who attacks an organization from within can prove fatal to the organization and is generally impervious to conventional defenses. Drawn from the findings of an award-winning thesis, Managing the Insider Threat: No Dark Corners is the first comprehensive resource to use social science research to explain why traditional methods fail against these trust betrayers. Meer
Updated annually, the Information Security Management Handbook, Sixth Edition, Volume 6 is the most comprehensive and up-to-date reference available on information security and assurance. Meer
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